Pet Waste Cleaning Service – Terms and Conditions
Effective Date: [3/24/25]
Welcome to Pro Pet Waste (“we”, “us”, “our”). By accessing and using our pet waste cleaning services, you agree to the following Terms and Conditions. Please read them carefully.
1. Service Agreement
By purchasing or using our services, you agree to the terms outlined here and acknowledge that these terms may change at any time without prior notice.
2. Services Provided
We provide pet waste cleanup services at your designated property. Services include picking up pet waste from your yard and depositing in your trash receptacle.
3. Service Schedule
Services will be provided on a regular schedule, as agreed upon with the customer. We will notify you in advance if any changes are necessary. Service days and times may be subject to availability and weather conditions.
4. Access to Property
You agree to provide clear access to the property where the service is to be performed. This includes unlocking gates or fencing if necessary. We are not responsible for any issues caused by lack of access.
5. Payment Terms
Payments for our services are due the day before service is performed. If services are rendered in the middle or near end of the month where a full month service is not provided a prorated bill will be due. After the initial payment is made a monthly bill will be submitted via email on the first of every month thereafter. We accept payments via Zelle. Late payments may result in suspension of services until payment is received.
6. Cancellation and Refunds
Cancellations must be made at least twenty-four hours in advance, if possible, this will help us adjust routes accordingly. We reserve the right to charge for services that have already been rendered. No refunds will be issued for services once they have been performed.
7. Client Responsibilities
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Ensure that pets are kept inside or contained during service.
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Ensure pet waste is accessible for pickup.
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Inform us of any special instructions or considerations (e.g., pet allergies, dangerous animals).
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Notify us of any changes to your property that may affect the service.
8. Liability
While we will make every effort to provide quality service, we are not liable for any injuries, accidents, or damages caused by pets or other hazards on the property. You agree to hold us harmless for any such incidents.
9. Termination of Service
We reserve the right to terminate service at any time if the terms of this agreement are violated, if there is a threat to the safety of our staff, or for any other reason we deem appropriate.
10. Privacy and Data Protection
We respect your privacy. Any personal information you provide will only be used for the purposes of providing our services and billing. We will not share your information with third parties without your consent, except as required by law.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be communicated to you via email or through our website. Your continued use of our services after such changes constitutes your acceptance of the updated terms.